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Enrollment Data Analyst II-III - Indianapolis, IN or Virginia Beach, VA  (Office locations) - PS15454 in Norfolk, VA at Anthem, Inc.

Date Posted: 12/6/2018

Job Snapshot

Job Description

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care


This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

Enrollment Data Analyst II-III
* Manager will determine level based upon the selected applicant’s skillset relative to the qualifications listed for this position.*

Responsible for daily business operations, including overseeing the automated daily and monthly enrollment file updates, member reconciliation process for assigned markets and resolution of complex enrollment issues. Primary duties may include, but are not limited to:  
  • Provides process oversight of daily business operations to Enrollment Analysts as it relates to resolution enrollment processes of assigned markets. 
  • Serves as Subject Matter Expert for Enrollment Operations in assigned market(s). 
  • Monitors market-specific Service Level Agreements (SLAs) per contractual requirements, escalating issues to management as needed. Interfaces with state agencies, Health Plans, and various internal departments as needed to investigate and resolve complex enrollment issues. 
  • Participates in market meetings and audits as needed to provide market specific details regarding enrollment load and reconciliation processing.


RequirementsEnrollment Data Analyst II: 
  • Requires a High School diploma/GED
  • 2-3 years experience in analytical role, analyzing data from available resources (i.e. state website, enrollment files, and database) in order to make decisions regarding members
  • Microsoft Excel, Outlook and Word proficiency preferred
  • Indiana or Kentucky Medicaid experience preferred
  • GBD/Facets, Maccess, BOSS, Client Console experience preferred 
  • Experience in daily file loads preferred


Enrollment Data Analyst III
  • Requires a High School diploma/GED;
  • AA/AS in Information Systems, Health Care Management or Business or related field is preferred; 
  • 3+ years of experience in analytical role, including 1+ years as enrollment analyst; - or any combination of education and experience, which would provide an equivalent background. 
  • Microsoft Excel, Outlook and Word proficiency preferred
  • Indiana or Kentucky Medicaid experience preferred
  • GBD/Facets, Maccess, BOSS, Client Console experience preferred 
  • Experience in daily file loads preferred

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.


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