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Account Management Advisor/Sr Advisor Job Family - Communications Manager - PS14812 in Richmond, VA at Anthem, Inc.

Date Posted: 12/3/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Richmond, VA
  • Job Type:
  • Experience:
    At least 7 year(s)
  • Date Posted:
    12/3/2018

Job Description

Your innovation. Our impact. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater health for our communities, and greater experiences for our customers. Innovation is a top priority.  Here, you’ll have an opportunity to work in a collaborative environment that brings together industry leaders and technology experts, so together we can drive the future of health care.
 
This is an exceptional opportunity to create solutions and programs that can truly make a difference at one of America's leading health benefits companies and a Fortune Top 50 Company.

Responsible for assisting in developing and building improved methodologies and practices consistent with current enterprise goals.

Primary duties may include, but are not limited to:

  • Participates on change initiatives teams and formal/informal meetings/communications with area lead contacts to gather needs and issues.
  • Works with Business and IT SME's on helping areas articulate needs to the department and documents needs statement and requirements.
  • Monitors initiatives and good practices from other areas for possible leveraging across enterprise.
  • Also monitors adoption and use of processes, tools and practices to create action plans in collaboration with the user area to improve usage.
  • Acts as a team member on change and improvement initiatives.
  • Participates in changes across the organization by working with other Relationship Managers and key associates from the organization.
  • Helps identify and coordinate independent initiatives within the department.
  • Assist areas with due diligence on new ideas and acts as the voice of the customer within meetings.
  • Serves as advocate for Enterprise strategies and priorities.
  • Flows a technology solution from concept to reality.
  • For Discovery: Coordinates all pre-assessment Intake - facilitates recurring pre-assessment sessions; ensures involvement and engagement of assigned pre-assessment team in preparation for each session; distributes meeting minutes.
  • Conducts Discovery status reviews, consolidates metrics and performs follow-up activity as required to ensure accurate status reporting.
Account Management Advisor: 
Requires BA/BS degree in relevant field; minimum of 5 years experience in any of the following: coaching, mentoring, monitoring and measuring Information Technology process, tools and standard practices; or any combination of education and experience, which would provide an equivalent background. Relevant certification in applicable domain is preferred, such as Project Mgmt, Quality, Availability and Reliability. Basic understanding of project management methodology, tools and processes preferred.

Account Management Sr Advisor:
Requires BA/BS degree in relevant field; minimum of 7 years experience in any of the following: coaching, mentoring, monitoring and measuring Information Technology process, tools and standard practices; or any combination of education and experience, which would provide an equivalent background. Relevant certification in applicable domain, such as Project Mgmt, Quality, Availability and Reliability is preferred. Strong understanding of project management methodology, tools and processes preferred.
 

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com An Equal Opportunity Employer/Disability/Veteran
 
AnEqualOpportunityEmployer/Disability/Veteran

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