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Account Mgmt Exec Advisor - PS10414 in Norfolk, VA at Anthem, Inc.

Date Posted: 10/2/2018

Job Snapshot

Job Description

Your innovation. Our impact. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater health for our communities, and greater experiences for our customers. Innovation is a top priority.  Here, you’ll have an opportunity to work in a collaborative environment that brings together industry leaders and technology experts, so together we can drive the future of health care.
This is an exceptional opportunity to create solutions and programs that can truly make a difference at one of America's leading health benefits companies and a Fortune Top 50 Company.
 Responsible for assisting in developing and building improved methodologies and practices consistent with current enterprise goals. Primary duties may include, but are not limited to:
  • Functions as single point of contact for business or IT partners regarding technical issues.
  • Coordinates and leads multiple teams on initiating, developing, designing and implementing new change initiatives.
  • Directs, reviews and approves communications and leads meetings with area lead contacts to gather needs and issues; reviews other needs statements and requirements; identifies solution ownership.
  • Acts as a liaison to leverage initiatives and good practices from other areas.
  • Leads the identification and development of independent initiatives across the organization and seeks to develop a corporate solution.
  • Helps areas with due diligence, decision making and problem solving of new ideas and improvements to existing processes, practices, policies and guidelines.
  • Monitors and reports to leadership team adoption and use of processes, tools and practices and creates action plans in collaboration with the user area to improve usage.
  • Assists areas with due diligence on new ideas by acting as a facilitator/informal contact.
  • Acts as a mentor to others in the department.
  • Facilitates, provides feedback and participates in final decision making for solutions and high level requirements collection and effort estimation.
  • Cascades changes across the organization working with key associates.
  • Serves as advocate for enterprise strategies and priorities.
  • For Discovery, may also: Participates in pre-assessment process for assigned Initiatives and evaluate initiative charters for end-to-end completeness and readiness to enter Discovery process (Leads simple projects, assists with complex projects or programs).
  • Coordinates pre-Discovery activity; determines session needs, oversees production of session materials, assists Initiative team (business, Investment Priority Support, BRM Account Management) in closing all action Items, collection and dissemination of all required information prior to session.
  • Supports and drives the end-to-end Discovery process for Plan of Record initiatives (leads smaller initiatives, under $2M, independently, acts in a supporting role on larger initiatives).
  • Oversees estimating process: ensures appropriate areas are involved and engaged, ensures review and validation of LOE by appropriate areas, provides direction to BRM Estimating Support liaison to run reports, baseline projects and complete time phasing.
  • Must be able to come up with solutions for complex problems.
  • Must be able to interact with Customers, IT teams and senior management.
  • Must take ownership of work
  • Must have excellent writing and documentation skills.
  • Requires BA/BS degree in relevant field; minimum of 9 years experience in any of the following: coaching, mentoring, monitoring and measuring Information Technology process, tools and standard practices; or any combination of education and experience, which would provide an equivalent background. Master Degree preferred. Relevant certification in applicable domain, such as Project Mgmt, Quality, Availability and Reliability is preferred. Strong understanding of portfolio management methodology, tools and processes preferred.
  • Experience in any of the following preferred: healthcare industry, corporate strategy, capacity planning, data architecture and modeling, database design and management, systems security or quality assurance.
Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran


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