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Account Record Clerk, Dearborn, MI. PS3208 in Dearborn, MI at Anthem, Inc.

Date Posted: 3/14/2018

Job Snapshot

Job Description

Your Talent. Our Vision. At Anthem, it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. 

Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve. 

Our Account Record Clerk provides clerical support for both the life and disability areas/departments. Primary duties may include, but are not limited to:
  • Ability to navigate and accurately input data into departmental systems
  • Reviews, documents, and distributes all incoming correspondence to the appropriate area according to the Statement of Work (SOW) requirements including: Medical Information, Social Security Awards/Denials, Pension Awards/Denials, Appeals, IWO's: Chapter 13, State/Federal Levies, Garnishments and Bankruptcies, Invoices for IME Examinations, Attorney Letters /Appeals and Worker's Compensation
  • Responsible for sorting, assigning document types and scanning incoming life mail.  
  • Responsible for scanning processed life mail.
  • Responsible for production of the Hourly and Salary MLA packages
  • Tracks incoming Legals/Supoenas and provide necessary file information to the appropriate parties.
  • Able to perform duties of the Mail Meter Process when needed.
  • Distributes correspondence to the office.
  • Performs various clerical duties including filing and file requests
  • Ability to work efficiently and meet deadlines
  • Other duties as assigned

Job Requirements


  • High School Diploma or equivalent.
  • Computer skills required – Microsoft Word, Excel and Outlook preferred. Knowledge of updating data in Access is a plus.
  • Knowledge of general office machines (photo copier, fax machines, microfiche etc.) preferred. Experience with high volume paper/document filing and using postage machine preferred.
  • Responsible for scanning and indexing documents into the imaging system
  • Prior imaging experience is a plus.
  • Excellent communication skills in dealing with internal and external customers.
  • Demonstrated strong customer service experience required.
  • Must be detail orientated, organized and self-directed.
  • Able to handle a fast-paced environment

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2017 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at EOE. M/F/Disability/Veteran.


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