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Account Service Rep I/II - Denver, CO - PS6444 in Denver, CO at Anthem, Inc.

Date Posted: 6/16/2018

Job Snapshot

Job Description

Your Talent. Our Vision. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.
Account Service Rep I/II
Work location: Denver, CO
Responsible for supporting Account Management staff in the retention of local groups. May also support new sales team.
Primary duties may include, but are not limited to:
- Plans, manages, and conducts Open Enrollment presentations to new and existing accounts and assists client employees in the enrollment process.
- Stays informed on enhancements to product lines and provides information and highlights any benefit enhancements and/or changes, company procedures, etc., and assists in education, coordination, and implementation.
- Develops relationships with existing accounts, members and brokers and responds to inquiries.
- Responsible for the management of assigned accounts related to sale, enrollment, consultative and administrative support and resolves service related issues with book of business.
- Represents Account Manager when necessary and participates in client service meetings.
- Maintains data and provides accurate reporting to groups.
- Responsible for effective communication and coordination within and between business units.
Requires a BA/BS; 1-2 years of related experience; or any combination of education and experience, which would provide an equivalent background.
Sales license required by day 30 of employment.
Account Service Rep I - 1 year of related experience
Account Service Rep II - 2 years of related experience

Please note: This position may be filled at either the Account Service Rep I or II level. The Hiring Manager will determine level based upon the selected applicant's skillset relative to the qualifications listed for this position.

Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2017 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at EOE. M/F/Disability/Veteran.


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