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Agile/DevOps Tooling Administrator PS14679 in Mason, OH at Anthem, Inc.

Date Posted: 1/9/2019

Job Snapshot

Job Description

Anthem, Inc. is one of the nation's leading health benefits companies and a Fortune Top 50 company. At Anthem, Inc., we are working together to transform health care with trusted and caring solutions.
Bring your expertise to our innovative culture where you will have the opportunity to make a difference in people’s lives, and to take your career further than you can imagine.
This position is located onsite in Mason, OH.
Internal Job Title:  Desktop Management Advisor
Responsible for installing, configuring, testing and maintaining systems that automate, measure or manage other standardized processes and tools within Technology and Operations. Primary duties may include, but are not limited to: Performs assigned tasks to complete highly complex customer requests for configuration, testing and/or delivery of desktop software applications and standardized Operating Systems components and patches to production desktops. Provides support to IT users of desktop management tools to resolve highly complex technical issues and provides 3rd level Helpdesk support for resolution of Sev1/Sev2 outages, based on SME status. Interface with software vendors to resolve desktop toolset issues of high complexity. Participates in meeting to advance regional or enterprise desktop configuration initiatives of high complexity and leads breakout sessions to gather requirements. Evaluate and recommend distributed Desktop Management software tools to increase team productivity and reduce cost. Represent the team as SME for complex audit requirements, in conjunction with administrative manager. Perform level III systems administration of selected desktop management applications.  Evaluate current inter and intra-departmental workflows and partner with related area to create or revise processes as needed.
Requires BA/BS in related field; 6 or more years of experience in information systems, computer networking, or telecommunications systems development and management; or any combination of education and experience, which would provide an equivalent background. Advanced understanding and experience in a variety of technologies required. Understanding of components of the current architecture of the applications and the effects that will be brought about as a result of the requirements and/or new technologies required. Technical certification preferred. Excellent written and oral communications skills required. Thorough understanding of the components of the current enterprise desktop architecture and the effects that will be brought about as a result of proposed changes is required. Experience in the following is preferred: Database management, methods and best practices; software, software configuration, and operating systems.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at  An Equal Opportunity Employer/Disability/Veteran