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Connect Retention Rep. Gilbert, MN, PS6342 in Gilbert, MN at Anthem, Inc.

Date Posted: 5/8/2018

Job Snapshot

Job Description

Your Talent. Our Vision. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.
Connect Retention Rep
Work location: Gilbert, MN
The Connect Retention Rep is responsible for retaining and growing group dental, vision, life and disability plans for existing groups through out-bound and in-bound communications to and from brokers, group administrators and employer groups. This includes campaign based on out-bound calling, proposal generation, and changes for groups of 2-50, and renewing existing groups.
Primary duties may include, but are not limited to:
  • Maintains existing business and manages broker relationships through phone and email.
  • Serves as liaison between groups, brokers, and internal departments within Connect to resolve customer issues.
  • Provides additional marketing collateral.
  • Conduct monthly retention campaigns to drive persistency and identify opportunity for up-sell ancillary sales.

  • Requires a high school diploma; 2 years of industry-related experience or any combination of education and experience, which would provide an equivalent background.
  • Health, Accident and Life Insurance license must be obtained along with conducting necessary continuing education to maintain active license.
  • Excellent verbal and written communication skills required.
  • Proficiency with Microsoft Excel and Outlook preferred. 

Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at EOE. M/F/Disability/Veteran.


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